1. "It’s easy to show an incredible display of service when you know lots of people are watching, but if that level of service is ONLY found online, that’s really a disservice to the rest of our customers."

Notes

  1. omacademy reblogged this from andrewteman
  2. andrewteman posted this
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About me

Boston guy, creative thinker, digital doer. I'm an advisor at Custom Made and Vice President, Digital/Social Strategy at Hill Holliday. Thoughts are my own. More on me here.